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Nai Duniya

Semalya Raimal

Job SummaryWe are seeking an enthusiastic and persuasive Telecaller to engage with customers over the phone. The primary goal is to generate sales, qualify leads, and provide accurate information about our products/services, ensuring a high level of customer satisfaction.
Key ResponsibilitiesOutbound Calls (Sales/Lead Generation): Make a high volume of calls to potential or existing customers using provided contact lists and scripts.
Product Promotion: Clearly and accurately explain product features, benefits, and pricing to encourage purchase or schedule an appointment/demonstration.
Inbound Calls (Customer Service): Handle incoming calls, addressing customer inquiries, providing information, and resolving minor issues or complaints professionally.
Objection Handling: Address customer doubts, concerns, and objections with confidence and accurate information to successfully move the sales process forward.
Target Achievement: Strive to meet or exceed daily, weekly, and monthly targets for calls, leads, and sales conversions.
Data Management: Accurately record all call details, customer feedback, and necessary follow-up information in the Customer Relationship Management (CRM) system.
Follow-up: Conduct timely follow-up calls with prospects who have expressed interest or requested additional information.
Product Knowledge: Maintain a deep and up-to-date understanding of all company products, services, and promotional offers.
Required Qualifications and SkillsQualificationsEducation: High school diploma or equivalent.
Experience: Proven experience as a Telecaller, Telesales Representative, or in a similar customer-facing role is often preferred.
Technical: Basic computer proficiency and familiarity with CRM software and telephone systems.
Key SkillsExceptional Verbal Communication: Clear, fluent, and compelling speaking ability.
Active Listening: The ability to pay close attention to customer needs and tailor the conversation accordingly.
Persuasion and Negotiation: Strong skill set in convincing customers and closing deals over the phone.
Resilience: Ability to handle rejection professionally and maintain a positive, energetic attitude.
Time Management: Excellent organizational and multitasking skills to manage call volume and follow-ups efficiently.
Customer Service: A patient, empathetic, and professional demeanor during all customer interactions.



Swiggy

Telecaller

Work From Home Telecaller Job Description
A Work From Home Telecaller is responsible for managing inbound and outbound calls remotely. The role involves reaching out to potential customers, explaining products or services, generating leads, resolving queries, and maintaining strong customer relationships—all while working from the comfort of home.
Key Responsibilities:
Make outbound calls to prospective and existing customers.
Explain company products/services clearly and convincingly.
Handle inbound customer queries and provide accurate information.
Generate sales leads and follow up with customers.
Maintain proper call records and update databases daily.
Meet daily/weekly/monthly targets while working independently.

Requirements & Skills:
Excellent communication skills in [English/Hindi/Regional language].
Laptop/desktop with stable internet connection.
Basic computer knowledge (MS Office, CRM, email handling).
Self-motivated, disciplined, and target-driven.
Prior telesales/customer service experience preferred but not mandatory.

Benefits:
Flexible working hours.
Work from the comfort of home.
Attractive salary + incentives based on performance.



Kantatoli 

A Remote Telecaller plays a vital role in bridging businesses and customers through both inbound and outbound phone calls. Working entirely from home, you’ll engage with clients, address inquiries, promote services or products, and help drive conversions.
Key ResponsibilitiesBased on templates from Expertia and The Elite Job:
Conduct outbound calls to new and existing customers to promote products or services.
ExpertiaThe EliteJob
Handle inbound inquiries, providing timely and accurate responses.
ExpertiaThe EliteJob
Build rapport, understand customer needs, and recommend solutions to drive engagement and sales.
The EliteJob
Maintain detailed records of interactions using CRM software, ensuring accurate and organized follow-ups.
The EliteJobExpertia
Work toward daily, weekly, and monthly call or sales targets (KPIs).
ExpertiaThe EliteJob
Provide feedback on customer preferences, market trends, and campaign performance to internal teams.
The EliteJob
Stay updated on product information, promotions, and service details.
The EliteJobExpertia
Qualifications & SkillsEducational Requirement: Minimum high school diploma (10th/12th); a Bachelor’s degree is a plus.
ExpertiaRazorpay
Prior experience in telecalling, customer service, or sales preferred but freshers with strong skills can apply.
ExpertiaThe EliteJobInternshala Blog
Excellent verbal and written communication skills.
RazorpayThe EliteJob
Strong persuasion, listening, and customer engagement abilities.
Placement IndiaThe EliteJob
Proficiency in basic computer operations and CRM tools.
ExpertiaThe EliteJob
Self‑motivated, disciplined, and comfortable working independently from home.
ExpertiaThe EliteJob
Effective time-management, multitasking, and the ability to handle rejection.
RazorpayPlacement India
Perks and Work EnvironmentFlexible schedule, potentially covering various shifts (morning, afternoon, evening) to align with customer time zones.
The EliteJob
Work from Home setup—minimal commute, comfort, and work‑life balance.
ExpertiaThe EliteJob
Performance-based incentives, bonuses, or commissions in addition to a base pay.
The EliteJobIndeed
Training and development opportunities to improve telecalling and sales skills.
The EliteJob
Collaborative virtual environment with access to modern CRM and telecalling tools.



Dignity Security and Manpower Private Limited

Telecalling Executive

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