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Santoshi Mata Chowk

Mundhwa Gaon

1. Store Operations ManagementSupervise day-to-day pharmacy operations
Ensure smooth workflow and customer service
Open and close the store as per company procedures
Maintain cleanliness, safety, and store standards
2. Inventory & Stock ManagementMonitor medicine stock levels and expiry dates
Place orders with suppliers and vendors
Prevent stock shortages or overstocking
Ensure proper storage conditions for medicines
Manage return of expired or damaged products
3. Team ManagementSupervise pharmacists, sales staff, and helpers
Prepare staff schedules and shift planning
Train employees on SOPs, billing systems, and customer handling
Monitor staff performance and productivity
4. Customer ServiceHandle customer queries and complaints
Ensure patients receive medicines accurately
Maintain high customer satisfaction and loyalty
Guide customers regarding OTC products and healthcare items
5. Regulatory & Legal ComplianceEnsure compliance with drug control laws and pharmacy regulations
Maintain prescription records and invoices
Coordinate with drug inspectors and auditors
Ensure licensed pharmacist availability during operating hours
6. Billing & Financial ManagementMonitor cash handling and billing accuracy
Track daily sales and revenue reports
Control operational expenses
Achieve sales targets and profitability goals
7. Vendor & Supplier CoordinationNegotiate with distributors and pharmaceutical companies
Ensure timely delivery of medicines
Compare pricing and schemes from suppliers
8. Sales & Business DevelopmentIncrease store sales through promotions and customer engagement
Monitor fast-moving and slow-moving products
Implement loyalty programs or marketing activities
9. Technology & ReportingUse pharmacy management software for billing and stock tracking
Prepare MIS reports, sales reports, and inventory reports
Analyze store performance metrics
Important Skills RequiredInventory management
Leadership and team handling
Communication skills
Knowledge of medicines and pharmacy regulations
Customer relationship management
Basic accounting and reporting
Problem-solving abilities

Common KPIs for Pharmacy Stor


Retail Store Manager

I.I.T.Main Gate

Mumbai

Maharshi Arvind Chowk - Paanch Rasta

• Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient.
• Dispense the medicines as per the prescription.
• Bill the medicines dispensed and collect cash.
• Check the expiry date and batch number of the medicine and compare it with the bill entry.
• Contacting referring physicians’ offices with questions over prescription.
• Maintaining inventory of the medicines dispensed.
• Keep records of patient history and of all activities regarding heavy medication.
• Handle customer queries and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution.
• Record all pharmacy transactions and keeping cash registers up to date.
• Comply with all applicable legal rules, regulations, and procedures.
• Maintain confidentiality with respect to customers medical details.


Registered Pharmacist

Santacruz West

Store Pharmacist

Khadki

Sonale Village

Key Responsibilities

Non-Performing Inventory (NPI)
Identify and segregate Non-Performing products (slow-moving, expired, near-expiry, damaged, or defective items).
Inspect items for condition issues and categorize them as per NPI guidelines.
Update inventory records with correct status (NPI, hold, damage, return, scrap).
Label and tag NPI products clearly for easy tracking.
Coordinate with concerned teams for return, disposal, or further action on NPI stock.

Picking & Packing
Use order sheets / digital picking lists to select items from racks or bins.
Check product codes, quantity, and condition before packing.
Pack items securely to prevent damage during transit.
Apply correct packaging materials, labels, shipping details and barcode stickers.

Godown / Warehouse Operations
Organize, store and retrieve goods in an orderly and efficient manner.
Maintain storage area, racks, shelves neatly; ensure first in first out (FIFO) or as per company policy.
Support regular stock audits, cycle counts and inventory reconciliation.
Oversee material movement, stacking / unstacking of pallets, loading/unloading.

Return Handling
Process returned products: inspect, sort, classify (resalable / repairable / scrap).
Update return logs in system with status, reasons for return.
Coordinate with relevant teams for restocking or disposal.

Dispatch / Outbound Activities
Prepare orders for dispatch: ensure all documentation (packing list, invoice, labels) is correct.
Coordinate with transport or courier partners for dispatch scheduling.
Load goods for delivery, ensuring safe handling.
Monitor dispatch status, track shipments until handover.

Barcoding & Labeling
Generate / print barcode labels for products, cartons, pallets.
Ensure barcode labels are correct, legible and properly affixed.
Scan items during various warehouse operations (receiving, picking, packing, dispatch) for traceability.

Night Shift Duties
Be available to work night shifts as per schedule or requirement.
Maintain productivity and safety during night hours.
Comply with shift handover procedures, ensure smooth continuity between shifts.


Picker / Packer

Vikhroli East

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Zeno Health Jobs - 7 Verified Vacancies

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Registered Pharmacist

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