Manager - Sales

Manager - Sales

• SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES
  Financial / Functional Perspective	Order booking for the project through the team  Sales revenue achievement through team performance  Adherence to budgeted time for selling  Sales collections  To follow up on outstanding collections data and guide team for closure
  Customer Perspective	Responsiveness to customer queries and issues including escalations  To proactively contact potential customers to promote the project  To promptly respond on sales enquires so as to maximize sales conversions  To develop relations with existing & new key customers (E.g. Corporates, HNI Clients)  To ensure after sales support to the customers at the project through coordination with team
  Internal Process Perspective	To participate in conceptualization & launch of sales initiatives to maximize order booking for the project To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales opportunities To ensure generation of leads through calls, references etc and monitor team lead generation efforts To coordinate with other functions viz. Sales Admin, Engineering, Legal on customer queries To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region To be involved in negotiating deals with customers especially key / high-value deals To maintain accurate and timely data related to the project sales and existing / potential customers and review team MIS To ensure effective implementation of Marketing initiatives to drive sales for the project To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project To track competitor movements in the location and strategies for their properties and communicate the market intelligence To visit the project site on a regular basis
  Learning & Growth / Developmental Perspective	Keep abreast of developments in the area  Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning  To share best practices within the project/ region  To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head