Product Associate - Chase Travel
JP Morgan Services India Pvt Ltd
Work from Office
Full Time
Min. 2 yearsJob Description
Product Associate - Chase Travel
As a Product Associate in Chase Travel Product Team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job Responsibilities
- Supports the development of product strategy and roadmap for Chase Travel e-commerce, checkout, and shopping experience capabilities.
- Collects and analyzes metrics on product performance to inform decision-making and improve customer journeys.
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals.
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
Required Qualifications, Capabilities, and Skills
- 2+ years of experience or equivalent expertise in product management, project management, business analysis, product operations, or a relevant domain area.
- Developing knowledge level of the product development life cycle.
- Exposure to product life cycle activities including discovery and requirements definition.
- Emerging knowledge of data analytics and data literacy.
- Experience or familiarity with e-commerce, digital shopping journeys, checkout experiences, customer flows, or similar customer-facing digital products.
Preferred qualifications, capabilities, and Skills
- Prior experience in travel, travel technology, hospitality, marketplace, retail, payments, or digital commerce domains.
- Hands-on exposure to checkout, booking, search, pricing, post-booking, payments, cart, or other e-commerce journey capabilities.
- Experience partnering with engineering teams in Agile delivery, including backlog refinement, sprint planning, or release readiness.
- Comfort using AI-enabled tools to support productivity, analysis, documentation, story writing, or product discovery.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Experience Level
Mid LevelJob role
Job requirements
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