Customer Contact Comms Senior Analyst-Voice
Accenture India Private Limited
Work from Office
Full Time
Min. 7 yearsJob Description
Customer Contact Comms Senior Analyst-Voice
Skill required: Omnichannel - Customer ServiceDesignation: Customer Contact Comms Specialist-Voice
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Language - Ability:English(International) - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Role DescriptionThe Promotion Support Back-Office team plays a critical role in supporting the implementation and management of customer promotions and offers that cannot be automated. They ensure accurate and timely application of manual promotions, working closely with relevant teams to validate eligibility, process adjustments, and resolve any customer or system-related issues. Their work helps maintain a seamless customer experience and ensures promotional integrity across all channels.Role overviewCL9 Commercial Team (Promotion Support) role managing customer promotion implementation and integrity across channels.
What are we looking for? skills and competencies• Strong coordination and stakeholder management• Attention to detail• Commercial awarenessExperience and qualifications• Experience in campaign or promotion operations• System configuration experience advantageous
Roles and Responsibilities: Key responsibilities• Configure and manage promotions• Validate eligibility and process adjustments• Resolve promotion-related issues• Coordinate with cross-functional teams
Job role
Job requirements
About company
Similar jobs you can apply for
Business DevelopmentBusiness Development & Sales Executive
Glorious ElectronicsWork from OfficeFull TimeAny experience
Good (Intermediate / Advanced) EnglishCall Quality Analyst
Skaleup Consulting ServicesWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) English
Sales Engineer
Vimo Industrial Mechatronix LlpWork from OfficeFull TimeAny experienceBasic EnglishSales Team Leader
netambit value first services
Field JobFull TimeAny experienceNo English RequiredBusiness Development Executive (BDE)
KIME CareersWork from OfficeFull TimeAny experienceBasic English
Guest Relationship Manager
Coffee Dynamics Private LimitedWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 7 to 11 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!