Fund Servicing Manager

• Lead day-to-day IBOR operations and serve as the primary client-facing escalation point.
• Drive delivery of accurate and timely Investment Book of Record (IBOR) reporting.
• Support and implement the IMOS global strategy and transformation initiatives.
• Partner with clients and internal stakeholders to communicate issues, service updates, and progress.
• Identify and execute process improvement opportunities to enhance efficiency, control, and client experience.
• Ensure adherence to risk, control, and governance standards, including SOP compliance and certification.

• Proven experience managing teams within Investment Operations, Middle Office, or related functions.
• Strong client engagement and stakeholder management skills.
• Deep knowledge of OTC Derivatives, Exchange Traded Derivatives, Fixed Income, Equities, and related financial instruments.
• Strong understanding of trade lifecycle management, cash processing, and reconciliations.
• Experience overseeing operational workflows, vendor management, and client reporting.
• Demonstrated track record of driving change, process improvement, and operational excellence.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to prioritize effectively in a fast-paced, deadline-driven environment.

• Experience working across multiple business areas and/or functions to deliver results
• Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.