Associate Support Engineer
Oracle Financial Services Software Ltd
Work from Office
Full Time
Min. 2 yearsJob Description
Associate Support Engineer
Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.Job role
Job requirements
About company
Similar jobs you can apply for
Accounts / FinanceCustomer Support Coordinator
P R AssociatesWork from OfficeFull TimeAny experience
Basic English
Customer Care Executive
Colossal ServiceeWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishGraduate Management Trainee
SalesCo AsiaWork from OfficeFull TimeFreshers onlyBasic English
Customer Care Executive
Dhakshith IT Services Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishCustomer Support Executive
XphenoWork from OfficeFull TimeMin. 6 monthsGood (Intermediate / Advanced) English
Customer Care Executive
EarlyjobsWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!