Kotak Securities Limited

Area Manager_R_WBG Operations (Ops)-Customer Service Desk_Ludhiana

Kotak Securities Limited
Ludhiana
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Area Manager_R_WBG Operations (Ops)-Customer Service Desk_Ludhiana

- Responsible for managing customer service operations within a designated area. - Oversee daily activities of the customer service desk to ensure smooth functioning. - Coordinate with teams to maintain service quality and operational efficiency. - Handle escalations and ensure customer satisfaction. - Monitor performance metrics and implement improvements. - Requires leadership and operational management skills. - Role involves working closely with field and office teams to deliver service excellence. - Suitable for candidates with experience in customer service management or operations. - Location specified as Ludhiana, indicating regional responsibility. - No explicit mention of skills, languages, or educational qualifications.

Job role

Work location
Work locationLudhiana, 0251-Ludhiana-PJB, Sco-120, Ground Floor,, Feroze Gandhi Market,, Ludhiana, Punjab, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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