Area Manager_CREDIT CARD-Hardship Assistance Unit_Bangalore
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Area Manager_CREDIT CARD-Hardship Assistance Unit_Bangalore
- Responsible for managing the Credit Card Hardship Assistance Unit at an area level. - Oversee operations related to credit card customers facing financial difficulties. - Ensure effective implementation of hardship assistance policies and procedures. - Coordinate with various teams to provide support and solutions to affected customers. - Monitor performance metrics and drive improvements in customer service and recovery. - Manage a team and ensure compliance with banking regulations and internal guidelines. - Requires leadership and operational management skills within the financial services sector.Job role
Job requirements
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