Product Director - Debit Product
JP Morgan Services India Pvt Ltd
Work from Office
Full Time
Min. 8 yearsJob Description
Product Director - Debit Product
Job responsibilities
- Own the product roadmap, vision, development, execution, risk management, and business growth targets for key Debit initiatives
- Lead the end-to-end product lifecycle from discovery and ideation through launch, optimization, and ongoing enhancements
- Define and deliver product strategies that improve customer experience, increase engagement, and support business growth objectives
- Establish and monitor product performance metrics, including customer adoption, utilization, financial outcomes, risk posture, and operational efficiency
- Partner closely with technology, operations, risk, compliance, legal, controls, marketing, analytics, and customer experience teams to deliver high-quality solutions
- Identify emerging market trends, customer needs, and competitive opportunities to inform product differentiation and innovation strategies
- Drive prioritization decisions, balancing customer needs, business goals, technical feasibility, risk considerations, and resource constraints
- Influence executive stakeholders and develop business cases supporting strategic investments and product enhancements
- Ensure products comply with regulatory, risk, control, and governance requirements while maintaining an exceptional customer experience
- Coach and mentor product managers and product associates on product management best practices, customer-centric design, and strategic thinking
Foster a culture of innovation, accountability, collaboration, and continuous improvement across the product organization
- 8+ years of experience delivering products and technology solutions with experience working in highly regulated financial services, payments, banking, or fintech environments
- Extensive knowledge of product management disciplines, including strategy development, roadmap management, customer discovery, and product lifecycle management
- Proven experience building and executing product strategies that drive measurable business and customer outcomes with strong understanding of customer experience design, product performance measurement, and data-driven decision-making
- Experience balancing customer needs, operational requirements, risk management, and financial objectives
- Demonstrated success influencing senior stakeholders and leading complex cross-functional initiatives.
- Experience managing competing priorities and driving results in a large, matrixed organization
- Strong analytical, problem-solving, and strategic planning skills
Exceptional written and verbal communication skills, including executive-level presentation experience
- Deep knowledge of debit, payments, consumer banking, card, or transaction products
- Experience managing products with significant customer scale and transaction volume
- Recognized thought leader within product management, payments, or consumer banking
- Experience delivering digital transformation and modernization initiatives
- Strong understanding of card networks, payments ecosystems, financial services regulations, and fraud/risk management considerations
- Track record of leading and developing high-performing product teams
- MBA or other advanced business, technology, or analytics-related degree
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Experience Level
Executive LevelJob role
Job requirements
About company
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