Assistant Manager

Assistant Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Building out Strategies, Analytics & Process Integration team in India driving improved fraud detection & loss reduction

Job Description*

Experienced analytical professional to join our team as a Fraud Strategy Analyst.  In this role, you will be expected to look through significant quantities of data from various sources to identify and stop fraud. 

Responsibilities*

The role will be responsible for several key areas:

• Development of new fraud strategies using statistical and analytical techniques including decision trees, random forests and other quantitative methods.  Goal will be to identify and mitigate new and emerging fraud threats.
• Identifying new sources of data (internal or vendor-provided) that can enrich our existing fraud detection processes, be added to our decision systems, and allow for new detection strategies to be developed.  Will require close coordination with partners in Fraud Technology.
• Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies
•  Development of both ad-hoc and more standardized reporting (MIS).
• Candidates need to work on any of the given products - Credit Card / Debit Card / Deposit / Check /Reporting / ATO/New Accts/Digital

Requirements*

 Education*

Advanced degree, preferably in Statistics/Mathematics, Computer Sciences, Engineering from a premier institute

 Certifications If Any

Technical certifications in SAS, SQL preferred.

 Experience Range*

•        2 to 5 years of relevant experience using SAS, SQL  data analytics
•        U.S financial services experience preferable
•        Understanding of business domains like Fraud/Compliance/Risk  preferable

 Foundational skills*

•  The candidate must be at an advanced to expert level in SAS and SQL.  Should also have familiarity with other programming languages such as Python, R or Java.  Knowledge of data extraction tools such as Hive or HUE will be useful.
• Must have 2 to 5 years of relevant experience in analytics.  Strong preference working in financial services, particularly fraud or cyber security.

 Desired skills

•       Candidate must have a proven track record of building and deploying analytical solutions that have resulted in material financial results.
•       Ability to work in a fast-paced, dynamic environment is critical.  Must have exceptional organizational, project management and communications skills. Bachelor’s degree is desired, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance or business.  Post graduate degree is a plus.
•       Familiarity with other programming languages such as Python, R or Java will be preferred.
•       Knowledge of data extraction tools such as Hive or HUE will be preferred.

Work Timings*

11: 30 AM to 8:30 PM, 12: 30 AM to 9:30 PM

Job Location*

Mumbai/ Chennai/ Gift

Experience Level

Mid Level