SRE / Production Engineering

SRE / Production Engineering

SRE, Production engineering,Kubernetes, Terraform, CI/CD pipelines, Observability (Prometheus/Grafana) Preferred Qualifications: • Experience designing and implementing SLO/SLI frameworks, error budgets, and reliability KPIs across multiple teams. • Strong background in observability practices (monitoring, alerting, logging, tracing) and building actionable operational dashboards. • Expertise in release/change management practices that improve deployment safety and reduce production incidents. • Experience leading cross-team reliability programs, influencing stakeholders, and driving measurable improvements in uptime and MTTR. • Track record of mentoring engineers and setting engineering standards for operational excellence and automation at scale. Key Responsibilities: Reliability & Production Ownership • Lead production engineering practices to ensure high availability, scalability, and performance across services and platforms. • Define and drive SLOs/SLIs, error budgets, capacity planning, and reliability roadmaps aligned to business priorities. • Partner with engineering teams to design resilient architectures and reduce operational risk through proactive improvements. Incident Management & Operational Excellence • Own incident response processes (on-call readiness, triage, escalation, communication) and lead major incident bridges when needed. • Drive blameless postmortems, root-cause analysis, and corrective/preventive actions to prevent recurrence. • Establish operational runbooks, playbooks, and production readiness reviews for new releases and changes. Cloud Operations & Automation • Lead cloud operations to ensure secure, cost-effective, and reliable environments across regions/accounts/subscriptions. • Identify toil and implement automation to improve deployment safety, recovery time, and operational efficiency. • Standardize operational tooling and workflows to improve service health, change success rate, and MTTR. Leadership & Collaboration • Mentor engineers and influence cross-functional teams to adopt reliability engineering best practices. • Provide technical leadership in prioritization, execution planning, and stakeholder communication for reliability initiatives. Minimum Qualifications: • BTECH, MTECH, MCA, or MSC in Computer Science, IT, or a related field (or equivalent practical experience). • 12–14 years of experience in SRE, Production Engineering, or Reliability Engineering roles supporting large-scale systems. • Strong hands-on experience in cloud operations, incident management, and production support for critical services. • Proven ability to drive automation initiatives that reduce manual effort and improve system reliability. • Demonstrated experience leading operational processes such as on-call, postmortems, and production readiness practices.