Kotak Mahindra Bank Limited

811-CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

Kotak Mahindra Bank Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

811-CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

- Manage and lead the inbound digital banking contact center team. - Oversee daily operations to ensure high-quality customer service for digital banking clients. - Coordinate with various stakeholders to optimize team performance and customer satisfaction. - Drive process improvements and ensure adherence to banking compliance and standards. - Responsible for team management, coaching, and performance monitoring in a fast-paced banking environment. - Role requires strong leadership skills and understanding of digital banking services. - Candidate should be adept at handling inbound customer queries related to digital banking products and services. - The position is based in Noida and involves managing a contact center team focused on Kotak 811 digital banking.

Job role

Work location
Work locationNoida, 5039-Noida-World Trade Tower Bldg-Sector 16-Plot No.C1-UPD, WTT, C1, Sector-16, Gautam Budh Nagar, Noida, Uttar Pradesh, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryLife Insurance
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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