Application Engineer (Deployment & Customer Support)

Application Engineer (Deployment & Customer Support)

Job Summary:

A technically sound and execution-focused Application Engineer to lead solution development, integration and delivery of robotic and industrial automation systems. This role bridges concept design and engineering execution by owning application-level architecture, coordinating interdisciplinary teams and supporting on-ground deployment. The candidate will lead detail engineers (mechanical & software) and work closely with customers, vendors and internal teams to develop advanced automation solutions.

The ideal candidate will bring a strong foundation in mechatronics and/or automation software, hands-on commissioning experience and the ability to translate functional requirements into reliable system designs.

Key Responsibilities:

Solution Architecture & Engineering Planning:

• Lead technical definition and architecture of automation and robotic systems, including layout planning, subsystem selection and performance targets.
• Evaluate project feasibility, component selection (sensors, actuators, PLCs, drives, robots) and risk assessment.
• Translate user and functional requirements into system specifications and engineering deliverables.

Team Coordination & Technical Oversight:

• Supervise and guide Detail Engineers (Software and Mechatronics) in design detailing, programming, system integration and documentation.
• Review engineering drawings, control logic, BOMs, and test procedures for accuracy and completeness.
• Conduct design reviews and ensure adherence to project timelines and quality standards.

System Integration & Commissioning:

• Own end-to-end integration of mechanical and software systems for industrial automation setups.
• Participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT) and on-site commissioning.
• Troubleshoot system-level issues during integration, provide resolution strategies and drive field improvements.

Customer & Vendor Coordination:

• Serve as the technical point of contact for customer queries, requirements clarification and solution demonstration.
• Liaise with external vendors and suppliers for custom parts, integration kits, and support during build and deployment phases.

Documentation & Knowledge Management:

• Ensure preparation of comprehensive technical documentation including SRS, I/O lists, user manuals and commissioning reports.
• Capture learning from each deployment and contribute to standardization and reusability across projects.

Required Qualifications:

• Bachelor’s degree in Mechatronics / Mechanical / Electrical / Electronics / Instrumentation Engineering.
• 6–8 years of hands-on experience in robotics, industrial automation, or special-purpose machines (SPMs).
• Strong understanding of both mechanical and control software aspects of automation systems.
• Proven track record in leading multi-disciplinary teams for automation solution delivery.
• Proficiency in CAD (SolidWorks, AutoCAD), PLC/SCADA platforms (Siemens, Rockwell, Codesys), and industrial communication protocols (Profinet, Modbus, OPC UA).
• Exposure to robot programming (ABB, KUKA, FANUC, UR, etc.) is a strong advantage.

Key Competencies:

• Strong analytical and problem-solving abilities.
• Excellent coordination, communication, and documentation skills.
• Ability to work in fast-paced environments and manage field execution challenges.
• Willingness to travel for site installations and commissioning support.