Sky Service Card Premium - RM_Sky Channel-Contact Centre Inbound_Noida
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Card Premium - RM_Sky Channel-Contact Centre Inbound_Noida
- Handle inbound customer service calls related to Sky Service Card Premium. - Provide assistance and resolve customer queries efficiently in a contact centre environment. - Maintain professionalism and ensure customer satisfaction through effective communication. - Work collaboratively within the team to meet service level agreements and quality standards. - Adapt to the dynamic nature of contact centre operations and customer needs. - Utilize problem-solving skills to address customer issues promptly. - Follow company policies and procedures while managing customer interactions. - Maintain accurate records of customer interactions and transactions. - Demonstrate patience and empathy while dealing with diverse customer profiles. - Contribute to continuous improvement initiatives within the contact centre.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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