Customer Assistance Manager_HOUSING FINANCE-Hardship Assistance Unit_Delhi
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager_HOUSING FINANCE-Hardship Assistance Unit_Delhi
- Responsible for managing customer assistance specifically in the housing finance sector, focusing on hardship assistance. - Role involves handling customer queries, providing support and solutions related to financial hardships. - Requires strong customer management and communication skills to effectively assist clients facing difficulties. - Likely involves coordination with various internal teams to resolve customer issues. - The position is based in Delhi, indicating a need for local market understanding. - The role demands experience in financial services, particularly housing finance or related sectors. - Candidate should be adept at managing sensitive customer situations with empathy and professionalism. - May require knowledge of housing finance products, hardship policies, and regulatory compliance. - The job is managerial, implying leadership and decision-making responsibilities. - No explicit skills, education, or language requirements were mentioned in the description.Job role
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