Kotak Securities Limited

Area Customer Service Manager_Product-Support_0832_0875_1100006

Kotak Securities Limited
Surat
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Area Customer Service Manager_Product-Support_0832_0875_1100006

- Responsible for managing customer service operations in the assigned area. - Oversee product support activities ensuring customer satisfaction. - Coordinate with teams to resolve customer issues efficiently. - Monitor service quality and implement improvements. - Manage relationships with customers and stakeholders to enhance service delivery. - Ensure adherence to company policies and standards in customer service. - Lead and motivate the customer service team to achieve targets. - Analyze customer feedback and prepare reports for management. - Work closely with other departments to streamline support processes. - Drive initiatives to improve overall customer experience in the region.

Job role

Work location
Work locationSurat, 0875-Kotak House-Ghoddod Road-SURAT-GUJ, K G Point, Kotak House, Ghoddar Road, Near Ganga Palace, Surat, Gujarat, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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