Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS
- Handle inbound customer support queries specifically related to branch banking and enterprise business solutions. - Provide assistance and resolution to customers contacting the branch banking support. - Work closely with enterprise business solutions teams to ensure customer satisfaction. - Requires good communication skills and ability to manage customer interactions effectively. - Role involves understanding banking products and services to assist customers accurately. - May require coordination with multiple internal teams to resolve customer issues. - Focus on delivering high-quality customer service in a timely manner. - Suitable for candidates interested in customer support roles within the banking sector.Job role
Job requirements
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