Relationship Manager - Commercial Vehicles-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Ops
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Relationship Manager - Commercial Vehicles-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Ops
Relationship Manager - Commercial Vehicles-SARAL LOANS-Marketing Branches Operations
Job Description
We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
Responsibilities
Handle customer service tasks including account opening, DMAT services, and grievance resolution. Educate customers on product features and assist with service requests like cheque book issuance. Achieve sales targets for bank and investment products through cross-selling and referrals. Enhance customer value by offering relevant financial solutions beyond their stated needs. Support relationship managers handling HNI clients and ensure low attrition rates. Maintain a balance between service excellence and sales performance.
Experience Level
Mid LevelJob role
Job requirements
About company
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