Retail Sales Executive

About the company: Nyassa was founded in 2007.The company began focusing on creating high - quality personal care

and home fragrance product. Since its inception, Nyassa has expanded its product offerings and

grown its retail, online and B2B Presence. Our brand is known for using natural ingredients in our products.

Roles and Responsibilities: The Retail Sales Executive is responsible for delivering excellent customer service, achieving sales

targets, and maintaining the overall appearance of the store. They play a key role in enhancing the

customer shopping experience while ensuring the store operates efficiently and effectively.

Key Responsibilities:

1. Sales and Customer Service:

• Greet customers and assist them in selecting products that meet their needs.

• Provide detailed information about product features, benefits, and promotions.

• Upsell and cross-sell products to maximize sales.

• Handle customer inquiries, complaints, and feedback in a professional manner.

2. Merchandising and Store Maintenance:

• Maintain the cleanliness and organization of the Counter

• Ensure products are displayed attractively and restocked as needed.

• Assist in implementing promotional campaigns and displays.

3. Inventory Management:

• Monitor stock levels and report shortages to the Retail head

• Assist with stock-taking, receiving deliveries, and organizing storage areas.

4. Team Collaboration:

• Work closely with team members to achieve store sales goals.

• Participate in team meetings and training sessions