Sales & Service Engineer

Job Title: Back Office Sales Executive 

Company: Mechatron System Pvt. Ltd. 

Location: Odhav, Ahmedabad, Gujarat 

Department: Sales & Marketing 

Employment Type: Full-Time 

Company Overview 

Mechatron System Pvt. Ltd. is a leading industrial automation solution provider and SIEMENS 

Authorized Distributor for Ahmedabad, Gujarat. We specialize in PLCs, VFDs, sensors, control 

panels, and customized automation solutions for various industries. 

Job Summary 

We are seeking a Back Office Sales Executive to support the sales team with quotations, order 

processing, customer communication, and coordination across departments. The role ensures 

smooth sales operations, timely follow-ups, and accurate documentation to help achieve business 

targets. 

Key Responsibilities 

 Prepare and manage sales quotations, proposals, and proforma invoices. 

 Coordinate with sales engineers and customers for order requirements. 

 Process sales orders and follow up for order confirmation and dispatch. 

 Maintain customer records, pricing details, and sales data in ERP/CRM systems. 

 Follow up with customers for pending quotations, payments, and delivery status. 

 Coordinate with purchase, stores, and accounts departments for smooth operations. 

 Handle customer inquiries via email, phone, and WhatsApp professionally. 

 Prepare sales reports, MIS, and daily/weekly follow-up status. 

 Support the sales team in achieving monthly and quarterly targets.

Required Qualifications & Skills 

 Graduate / Diploma in Commerce, Business Administration, or related field. 

 1–2 years of experience in back office sales / sales coordination. 

 Knowledge of Siemens Automation Products (PLC, VFD, SCADA) preferred. 

 Strong proficiency in MS Office (Excel, Word, Outlook). 

 Familiarity with CRM software for sales tracking. 

 Excellent communication and follow-up skills. 

 Ability to manage multiple tasks and work under deadlines. 

Preferred Skills 

 Experience in industrial automation / electrical product sales support. 

 Basic knowledge of PLCs, VFDs, sensors, or automation components. 

 Familiarity with invoicing and dispatch processes. 

 Hands-on experience with GeM Portal, N-Procure Portal, and e-Procure Portal for 

sales/tender coordination. 

Soft Skills 

 Well-organized and detail-oriented. 

 Positive attitude and team player. 

 Customer-focused and solution-oriented approach.