Technical Support Engineer
Biomax SecurityFixed
₹15,000 - ₹18,000
Average Incentives*
₹1,000
Earning Potential
₹19,000
Fixed
₹15,000 - ₹18,000
Average Incentives
₹1,000
Earning Potential
₹19,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
2 applicants
Benefits include: Annual Bonus, Mobile Allowance, ESI (ESIC)
Job Description
📌 Job Description – Technical Support Engineer
🕒 Experience
1 – 3 Years
(Freshers with strong technical fundamentals can apply)
📍 Location
BioMax Safety & Security Systems Pvt. Ltd.
Unit No. 501 to 504, 5th Floor, Solitaire Sky,
Ashram Road, Usmanpura, Ahmedabad – 380014 (Gujarat)
📝 Job Summary
We are looking for a Technical Support Engineer to support our Attendance Management Software. The role involves software installation, bug troubleshooting, and providing technical support related to SQL Server, IIS, APIs, and networking. The candidate should be hands-on, analytical, and customer-focused.
📋 Key Responsibilities
🛠️ Technical Support
Troubleshoot software, hardware, and network-related issues
Handle customer issues via calls, emails, and remote support tools
Install, configure, and support attendance software, applications, and devices
Identify and resolve installation and runtime bugs
Work with SQL Server (database setup, basic queries, backup & restore)
Configure and manage IIS hosting, websites, and application pools
Analyze application logs, SQL errors, and API responses
Test and verify REST APIs using tools like Postman
Coordinate with the development team for advanced technical issues
Maintain support tickets, reports, and documentation
🔧 Installation & Setup
Install and configure BioMax biometric attendance and access control systems at customer sites
Provide on-site and remote installation support when required
🎯 Required Skills
Basic to good knowledge of Windows / Linux OS
Understanding of Networking concepts (IP Address, Port, LAN/WAN, Firewall)
Knowledge of REST APIs, HTTP methods, and status codes
Experience with Postman or API testing tools
Working knowledge of SQL Server
Familiarity with IIS configuration and deployment
Good communication, troubleshooting, and customer-handling skills
🎓 Qualification
BSc IT / BSc Cyber Security
BCA (Bachelor of Computer Applications)
Diploma in Computer Engineering
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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