Telecalling Executive

Job Title: Telecaller – Business Development & Appointment Setting ( 6 Opening )

Company: GHV Group

Location: Ahmedabad

Employment Type: Full-time

Role Overview

Contact industrial and commercial customers, introduce GHV Group’s power and renewable energy services, identify interested prospects and arrange meetings for the Business Development team.

Key Responsibilities

• Make outbound calls to prospective customers using provided and researched lead lists.
• Identify the person responsible for electricity procurement, finance or management.
• Briefly explain GHV’s services and understand the customer’s initial requirements.
• Collect basic information such as company name, location, contact details, electricity consumption and existing power arrangements.
• Request electricity bills from interested customers for assessment, with their consent.
• Schedule meetings or calls with the BD team and confirm appointments.
• Follow up on interested prospects and reschedule missed meetings.
• Maintain accurate call records, lead status and follow-up dates in the company’s tracker.
• Submit daily reports covering calls, qualified leads and meetings fixed.
• Coordinate with the BD team to track meeting attendance and outcomes.
• Use approved information and refer technical or commercial questions to the BD team.

Candidate Requirements

• Clear communication skills in Hindi and Gujarati; basic English preferred.
• Comfortable speaking with business owners and senior company representatives.
• Basic computer, Excel and data-entry skills.
• Persistent, organised and professional in follow-ups.
• Experience in telecalling, appointment setting or B2B sales preferred.
• Power-sector knowledge is an advantage; training will be provided.

Performance Measures

Qualified meetings scheduled and attended, lead quality, timely follow-ups and accurate records.

Compensation: Fixed salary plus performance incentives, as per company policy.