Back Office

We are seeking a detail-oriented and proactive Female Back Office Executive to handle our daily administrative and computer-based operations. In this role, you will be responsible for managing digital files, preparing customer quotations, handling billing, tracking inventory, and maintaining strong customer follow-ups to ensure smooth business operations.

Key Responsibilities

1. Computer Work & Documentation

• Draft and prepare commercial quotations accurately based on pricing sheets and management inputs.
• Manage digital and physical filing systems to ensure all documents, invoices, and receipts are systematically organized.
• Handle data entry tasks including updating customer databases and daily operational logs.

2. Billing & Stock Management

• Generate and process invoices, billing statements, and delivery challans using accounting/ERP software.
• Monitor stock levels on the computer system, updating inventory data as goods move in and out.
• Coordinate with the warehouse team to reconcile physical stock numbers with digital records.

3. Customer Follow-up & Communication

• Conduct regular follow-ups with customers via phone and email regarding outstanding quotations, order statuses, and payments.
• Respond promptly to customer inquiries and direct complex queries to the relevant department.
• Maintain positive client relationships through professional and helpful telephonic communication.

Required Skills & Qualifications

• Gender: Female candidates only.
• Education: Graduate or Higher Secondary passed with a strong academic or administrative background.
• Technical Skills: Proficiency in MS Office (particularly MS Excel and Word) is mandatory. Familiarity with billing or accounting software (like Tally) is highly preferred.
• Communication: Strong verbal and written communication skills for effective customer interaction.
• Core Abilities: Excellent multitasking skills, strong attention to detail, and a disciplined approach to task deadlines.