Back Office Executive

Job Summary

We are looking for a detail-oriented and proactive Sales Coordinator to support the sales team with daily operations, customer coordination, order processing, documentation, and follow-ups. The candidate will help ensure smooth communication between customers, the sales team, and other departments

.

Key ResponsibilitiesCoordinate with the sales team and customers regarding inquiries, quotations, and orders.

Prepare sales quotations, invoices, purchase orders, and other sales-related documents.

Follow up with customers on pending orders, payments, and deliveries.

Maintain sales records, customer databases, and reports.

Coordinate with production, dispatch, logistics, and accounts teams.

Respond to customer queries and provide timely updates.

Track sales orders and ensure timely delivery of products.

Prepare daily, weekly, and monthly sales reports.

Assist the sales team in achieving sales targets.

Handle email correspondence and other administrative tasks related to sales.

Required Skills and QualificationsGraduate in any discipline; a business or commerce background is preferred.

Good communication and interpersonal skills.

Proficiency in MS Excel, MS Word, and email.

Knowledge of sales documentation and order processing.

Strong organizational and multitasking abilities.

Attention to detail and a customer-focused approach.

Ability to work effectively with different departments.