Travel Sales Executive

Travel Sales Executive – Tour Packages

Company: Rajal Tourism

Location: Ahmedabad, Gujarat

Job Type: Full-time, Work from Office

Salary: ₹15,000 – ₹18,000 per month + Performance Incentives

Experience: 1–3 years preferred

Education: Minimum 12th Pass

About the Role

Rajal Tourism is looking for a motivated and experienced Travel Sales Executive to handle customer enquiries and convert leads into confirmed tour package bookings.

This is not a basic telecalling role. We are looking for someone who can understand customer requirements, explain tour packages confidently, build trust with customers, handle objections, follow up consistently and achieve monthly sales targets.

Leads will be provided by the company through sources such as Facebook, Instagram, WhatsApp, website enquiries, referrals and other marketing channels.

Key Responsibilities

Handle incoming customer enquiries and company-provided leads.

Call new leads promptly and understand their travel requirements.

Explain domestic and international tour packages, itineraries, pricing, inclusions, accommodation, transportation and departure details.

Send package details and relevant information to customers through WhatsApp.

Regularly follow up with interested customers and convert enquiries into confirmed bookings.

Handle customer questions, price objections and package comparisons professionally.

Encourage interested customers to visit the Ahmedabad office when appropriate.

Attend and assist customers visiting the office.

Maintain accurate records of every lead, call, follow-up and booking in the company's CRM/system.

Schedule future follow-ups so that interested leads are not missed.

Update lead status such as New, Contacted, Interested, Follow-up, Hot Lead, Payment Pending, Booked and Lost.

Record reasons for lost enquiries to help improve our packages and marketing.

Coordinate with the internal team when required to complete customer bookings.

Maintain good relationships with customers before and after booking.

Encourage genuine customers to leave feedback/reviews and follow Rajal Tourism on social media.

Contact previous customers where appropriate for repeat bookings and referrals.

Work towards monthly sales and confirmed-passenger targets.

Sales Target & Incentives

The role has a monthly target of approximately 60 confirmed passengers (PAX) after the initial training/probation period.

In addition to the fixed salary, attractive performance incentives are offered based on confirmed passenger bookings.

Indicative incentive structure:

1–30 confirmed passengers: ₹150 per passenger

31–60 confirmed passengers: ₹300 per passenger

61+ confirmed passengers: ₹450 per passenger

Incentives are calculated progressively according to the applicable slabs.

Additional performance incentives may be available for achieving customer office-visit and other sales targets.

There is strong earning potential for candidates who consistently achieve or exceed their sales targets.

Candidate Requirements

Minimum 12th Pass; graduates are also welcome.

Preferably 1–3 years of experience in travel sales, tour package sales, holiday sales, telesales or similar B2C sales.

Previous experience in the travel and tourism industry will be preferred.

Strong sales and customer-conversion ability.

Confident communication over phone and in person.

Good follow-up and negotiation skills.

Comfortable handling a high number of customer enquiries and follow-ups.

Basic computer knowledge and ability to use CRM/software.

Comfortable using WhatsApp for customer communication.

Basic knowledge of MS Excel/Google Sheets is beneficial.

Ability to learn tour itineraries, destinations, pricing and package details.

Target-oriented and capable of working independently.

Good customer-handling and relationship-building skills.

Language Requirements

Gujarati – Fluent

Hindi – Fluent

English – Basic/Working proficiency

Probation

The selected candidate will initially undergo a probation period during which performance, customer handling, follow-up discipline, CRM usage and sales conversion will be evaluated.

Successful completion of probation will depend on consistent performance and the ability to work towards the company's monthly sales targets.

What We Provide

Company-generated customer leads

Fixed monthly salary

Attractive performance-based incentives

Company laptop/system access for work

CRM/lead-management access

Tour package and product training

Opportunity to earn significantly more through sales performance

Long-term growth opportunity within Rajal Tourism

Who Should Apply?

This position is suitable for someone who enjoys speaking with customers and selling, rather than simply making calls.

Candidates with previous experience selling tour packages, holiday packages, travel services or other B2C products/services are particularly encouraged to apply.

If you are confident in following up with customers, handling objections and converting enquiries into bookings, we would like to hear from you.