Debt Recovery Agent

We are hiring for debt recovery agent

Job Title: Debt Recovery Agent

Experience-1-2yrs

Job type- Work from office

Job Description:

We are looking for a motivated and target-oriented Debt Recovery Agent to handle customer accounts and recover outstanding payments. The candidate will be responsible for contacting customers, following up on overdue payments, and ensuring timely collection while maintaining professional communication.

Key Responsibilities:

• Contact customers through calls and other communication channels regarding overdue payments.
• Follow up regularly with customers for payment collection.
• Negotiate suitable repayment plans when required.
• Maintain accurate records of customer interactions and payment status.
• Achieve assigned recovery and collection targets.
• Handle customer queries and resolve payment-related concerns professionally.
• Follow company policies and ethical recovery practices.
• Prepare regular reports on collection and recovery activities.

Requirements:

• Previous experience in debt recovery, collections, telecalling, or a similar role is preferred.
• Good communication and negotiation skills.
• Ability to handle targets and follow-ups effectively.
• Basic knowledge of MS Office/Excel and record keeping.
• Patient, confident, and professional approach.

Good communication skills may also be considered.

Preferred Skills:

Debt Collection, Recovery Calling, Customer Handling, Negotiation, Telecalling, Follow-up, Communication Skills, Target Achievement.