Key Account Executive

Key Account ExecutiveCompany: Kioski Tech

Location: Bengaluru

Work Mode: Work from Office

Job OverviewKioski Tech is looking for a proactive and client-focused Key Account Executive to manage client relationships, coordinate digital marketing campaigns, and ensure timely delivery of quality leads. The candidate will act as the primary point of contact for assigned clients and work closely with the digital marketing team to maintain service quality and client satisfaction.

• Roles & ResponsibilitiesClient Servicing: Conduct regular service meetings with clients to understand their requirements, share updates, and address concerns.
• Account Management: Manage a minimum of 3 client accounts, ensuring smooth communication and effective service delivery.
• Client Onboarding: Coordinate the onboarding process for new clients, including requirement gathering, campaign planning, and internal coordination.
• Lead Delivery Management: Monitor and coordinate the delivery of approximately 500–600 leads per month across assigned client accounts.
• Quality Control: Work closely with the digital marketing team to monitor lead quality and ensure client-specific requirements are met.
• Campaign Coordination: Follow up with the internal team on campaign performance, delivery timelines, and necessary optimisations.
• Client Relationship Management: Build strong client relationships, resolve service-related issues, and improve client retention.
• Reporting & Follow-ups: Maintain regular communication with clients and provide updates on lead delivery, campaign progress, and pending requirements.
• Renewals & Upselling: Identify opportunities to improve existing accounts, renew client engagements, and expand business through additional services.
• Skills & QualificationsBachelor's degree or MBA in Marketing, Finance, Business Administration, or Digital Marketing preferred.
• Strong communication, coordination, and relationship management skills.
• Good organisational and problem-solving abilities.
• Ability to manage multiple client accounts simultaneously.
• Proficiency in Excel, Google Sheets, and basic reporting.
• Experience in client servicing, account management, or digital marketing will be an advantage.

Ideal CandidateA responsible, organised, and client-oriented professional who can manage multiple accounts, coordinate effectively with internal teams, and ensure consistent lead delivery and service quality.

Join Kioski Tech and contribute to building long-term client partnerships through effective digital marketing and lead generation.