Telesales Executive

Job Title: Insurance Telecaller / Telesales Executive

Job Summary

We are looking for a results-driven and customer-focused Insurance Telecaller to join our team. In this role, you will act as the primary voice of our company, reaching out to prospective and existing clients to pitch insurance policies (such as health, motor, or life insurance), handle inquiries, and convert leads into active policy sales.

Key Responsibilities

• Outbound & Inbound Calling: Make high-volume outbound calls to potential customers from provided databases/leads and handle incoming customer inquiries.
• Product Explanation: Clearly explain various insurance plans, coverage benefits, add-ons, terms, and premium structures to clients.
• Lead Conversion & Sales: Assess customer needs, match them with suitable insurance solutions, and persuade prospects to purchase or renew policies.
• Follow-Ups: Maintain a systematic follow-up schedule with warm leads and pending renewals.
• CRM & Data Management: Accurately log customer interactions, update policy statuses, and maintain clean database records in the CRM system.
• Objection Handling & Support: Resolve basic customer queries, address objections professionally, and guide clients through the documentation or claims assistance process.
• Target Achievement: Meet daily, weekly, and monthly calling, lead-generation, and sales targets.

Required Qualifications & Skills

• Education: High School Diploma / 10+2 equivalent (Bachelor’s degree or marketing background is a plus).
• Experience: 0 to 2+ years of experience in telecalling, telesales, or customer service (prior experience in general/life/health insurance sales is preferred).
• Language Proficiency: Strong verbal fluency in English and regional languages (e.g., Kannada, Hindi, etc.).
• Communication & Interpersonal Skills: Clear articulation, active listening, and a persuasive, polite phone demeanor.
• Resilience: Ability to handle rejection and work efficiently in a fast-paced, target-driven environment.
• Technical Skills: Basic computer literacy, familiarity with MS Office, and hands-on experience with CRM software.



What We Offer

• Compensation: Competitive base salary + lucrative performance-based incentives / commission on policy sales.
• Working Hours: Standard day shift - 9:30 to 6:30.
• Training: Comprehensive product and soft-skills training provided on-site.