Assistant Restaurant Manager

Job Description – Assistant Restaurant Manager (ARM)Company: Haldiram’s

Department: Operations

Location: Bengaluru

Reporting to: Restaurant Manager

Job SummaryAssist the Restaurant Manager in managing daily restaurant operations, achieving sales targets, monitoring P&L, implementing SOPs, controlling costs, and ensuring excellent customer service, food quality, and hygiene standards.

• Key ResponsibilitiesAssist the Restaurant Manager in daily outlet operations and team supervision.
• Monitor daily sales, revenue, and achievement of business targets.
• Support Profit & Loss (P&L) management, including food cost, labour cost, operational expenses, and profitability.
• Implement and monitor Standard Operating Procedures (SOPs) across all operational activities.
• Ensure food quality, hygiene, cleanliness, and compliance with FSSAI standards.
• Supervise staff performance, attendance, grooming, shift scheduling, and manpower deployment.
• Handle customer complaints and resolve service-related issues promptly.
• Monitor inventory, stock levels, food wastage, and material consumption.
• Ensure proper cash handling, billing accuracy, and POS operations.
• Prepare daily sales reports, operational reports, and MIS.
• Conduct regular outlet inspections and ensure compliance with company policies.
• Support staff training, onboarding, and performance improvement.
• Coordinate with the Restaurant Manager and other departments to improve operational efficiency.
• Assist in achieving sales targets while maintaining cost control and customer satisfaction.
• Required QualificationsGraduate in Hotel Management, Hospitality, Business Administration, or a related field preferred.
• Experience in restaurant, QSR, or food service operations preferred.
• Knowledge of restaurant operations, P&L, SOPs, inventory, and food safety.
• Key SkillsRestaurant Operations
• P&L Monitoring and Cost Control
• SOP Implementation
• Sales Target Achievement
• Inventory and Wastage Management
• Customer Service
• Team Handling and Staff Training
• Food Safety and Hygiene
• Cash Handling and POS Operations
• MIS and Reporting