Back-end Executive

Job Title: Collection Backend Executive

Department: Collection Operations

Job Description:

We are looking for a Collection Backend Executive to support the collections team with backend operations, payment tracking, data management and documentation.

Roles and Responsibilities:

Update customer payment details and collection status in the company system.

Maintain collection records and customer account information.

Prepare daily, weekly and monthly collection reports.

Coordinate with field collection executives and team leaders.

Track overdue accounts, pending payments and collection cases.

Verify payment receipts and update payment confirmations.

Handle collection-related emails, documents and data entry.

Follow up internally on pending cases and discrepancies.

Maintain accurate records and ensure customer information remains confidential.

Support the collections team in meeting operational targets and deadlines.

Required Skills:

Basic knowledge of MS Excel, MS Word and email.

Good communication and coordination skills.

Accurate data entry and record-keeping abilities.

Attention to detail and time management.

Basic computer knowledge.

Qualification: 12th pass or graduate, as per company requirements.

Experience: experienced candidates, depending on the requirement.

Employment Type: Full-time.