Counter Sales Executive

We are looking for a motivated and customer-focused Inside Sales / Counter Sales Executive to join our team in Bangalore. The candidate will be responsible for handling walk-in customers, understanding their requirements, explaining products/services, generating sales, following up with leads, and ensuring a positive customer experience.

• Key ResponsibilitiesAttend to walk-in customers and understand their requirements.
• Explain product features, benefits, pricing, offers, and availability.
• Generate sales through counter enquiries, inbound calls, online leads, and follow-ups.
• Prepare quotations, sales orders, invoices, and other required documents.
• Follow up with prospective customers and convert enquiries into sales.
• Maintain regular communication with existing customers and identify repeat-sales opportunities.
• Achieve assigned monthly and quarterly sales targets.
• Coordinate with inventory, dispatch, accounts, and other internal teams for smooth order processing.
• Maintain accurate records of customer enquiries, sales, payments, and follow-ups.
• Handle customer queries and complaints professionally and ensure timely resolution.
• Maintain a clean, organized, and customer-friendly counter/showroom.
• Provide daily/weekly sales and lead reports to the reporting manager.
• RequirementsGraduate or equivalent qualification preferred.
• 1–3 years of experience in inside sales, counter sales, retail sales, showroom sales, or customer handling.
• Good communication and interpersonal skills.
• Strong customer-service orientation.
• Basic knowledge of MS Office/Excel and billing or CRM software.
• Ability to understand customer requirements and recommend suitable products.
• Comfortable working with sales targets and follow-ups.
• Good negotiation and convincing skills.
• Kannada and English communication skills preferred; Hindi is an added advantage.
• Candidates who are confident, energetic, and willing to interact with customers are encouraged to ap