Customer Support Executive
Valuestream Business Solutions Private LimitedFixed
₹20,000 - ₹26,000
Average Incentives*
₹2,000
Earning Potential
₹28,000
Fixed
₹20,000 - ₹26,000
Average Incentives
₹2,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 95% candidates in last 7 days
21 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Pay: ₹20,000.00 - ₹26,000.00 per month
Job description:
Job Role : Customer Support Executive
Job Description
Location: Silk Board (Work from Office)
Shift: Day Shift (No Night Shifts)
Working Days: 6 days/week (Sunday fixed off)
Job Type: Full-time, On-site
Cab Facility: Not provided
About the Role
We are looking for energetic, enthusiastic and customer-focused people to join our dynamic team. If you enjoy interacting with people, solving problems, and providing excellent customer experience over the call and email then this role is perfect for you!
Key Responsibilities
- Handle inbound & outbound calls with professionalism.
- Always ensure a positive and Premium Customer Experience
- Conduct consultative interactions over call with potential customers
- Perform detailed need analysis and recommend best fit solutions
- Provide product information and clarify product related queries
- Provide best and related ongoing offers to customers
- Generating and transfer qualified leads to the store team
- Maintain detailed records of customer interactions in CRM
- Work towards achieving team and individual targets.
Requirements
Education: Any Graduate
Experience: 0 -2 or above years (Freshers welcome!)
Languages: Excellent English & Hindi communication (mandatory)
Skills:
- Excellent Communication Skills
- Strong interpersonal & listening skills
- Customer-first approach with patience & professionalism
- Willingness to learn & grow
- Good analytical and logical thinking skills
Preferred Candidate Profile
- Prior experience (preferred, not mandatory) in Inbound or outbound calling in pre-sales, Sales, customer service or Customer experience
- Freshers with excellent communication skills in English and Hindi & eagerness to build a career in Customer experience
- Positive, Openness in communication and team-oriented mindset.
Why Join Us?
- Only Day Shifts enjoy work-life balance
- Career growth opportunities with training & mentoring
- Vibrant and supportive team culture
- Great learning experience
Benefits:
- Provident Fund
Application Question(s):
- Are you an immediate Joiner?
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
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