Field Service Technician

We are looking for a motivated and enthusiastic fresher to join our Support + GPS Team in Bangalore. The candidate will be responsible for handling customer support, GPS-related activities, and coordinating with the technical team for resolving issues.

Key Responsibilities:

Handle customer queries related to GPS tracking and vehicle monitoring.

Monitor GPS devices and check vehicle tracking status.

Provide basic technical support and troubleshoot GPS-related issues.

Coordinate with the technical/field team for GPS installation and service issues.

Follow up with customers and ensure timely resolution of complaints.

Assist in GPS device activation, testing, and configuration.

Maintain proper records of customer complaints and GPS-related activities.

Coordinate with internal teams such as Sales, Support, and Technical teams.

Provide regular updates to customers regarding issue resolution.

Learn and understand GPS tracking, telematics, and fleet management systems.

Requirements:

Any Graduate / Diploma / B.E./B.Tech.

Freshers are welcome to apply.

Basic computer knowledge.

Good communication skills in Kannad,English and Hindi.

Good problem-solving and coordination skills.

Willingness to learn technical/GPS systems.

Basic knowledge of MS Office and email communication.

Candidates should be willing to work from the Bangalore office.

Preferred Skills:

GPS Tracking | Technical Support | Customer Support | Telematics | Fleet Management | Basic Troubleshooting | MS Office

Suitable for: Freshers with good communication skills and an interest in GPS/technical support.