Guest Service Associate
Prestige Property Management & ServicesFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
1 applicants
Benefits include: Annual Bonus, PF, Health Insurance
Job Description
- Welcoming guests / Customers as they arrive
- Acting as the point of reference for guests who need assistance or information and attending to their requirements
- Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Answering the phone and make reservations, taking and distributing messages or mail and redirecting calls and responding to inquiries
- Handling complaints and resolving issues in a timely and professional manner
- Processing payments and maintaining accurate records
- Coordinating with housekeeping and maintenance staff to ensure front office is clean and all Acs / Fans / Lights / Bulbs are functioning properly
- Ensure maintaining a clean and organized front desk area
- Providing information about the Company and its amenities
- Ensuring customer satisfaction
- Updation of customer contact information
- Escalate to the reporting manager about any issue
- Maintenance of Registers at the Front Desk Viz. Movement Register / Visitors / Attendance Registers
- Party Hall & Guest Room bookings
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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