HR Executive

Job Description: Executive / Assistant Manager – HR & Operations Administration

Company Name: TOT IN SHOT Photography

Position Title: Executive / Assistant Manager – HR & Operations Administration

Location: Bengaluru, India

Job Type: Full-Time (On-Site)

Experience Level: 3–6 Years

Reports To: Founders / Operations Head

About TOT IN SHOT Photography

At TOT IN SHOT Photography, we specialize in capturing life's most precious and unforgettable moments—ranging from maternity and newborn photography to baby milestones and family portraits. We combine high-end creative setups, seamless client experiences, and efficient studio operations to deliver exceptional quality.

We are looking for a dynamic, detail-oriented HR & Operations Administrator to join our team at a mid-management level. This role is pivotal in driving our talent strategy, overseeing day-to-day workforce management, maintaining operational quality through regular auditing, and managing our studio facilities.

*Key Responsibilities*

1. Talent Acquisition & Recruitment (Hiring)

End-to-End Recruitment: Manage sourcing, screening, scheduling, interviewing, and onboarding for studio personnel, CRM sales representatives, photographers, editors, and setup assistants.

Pipeline Management: Maintain an active talent pool to ensure swift hiring during peak seasonal demand.

Onboarding & Offboarding: Conduct smooth orientation processes for new hires, handle documentation, and manage exit formalities.

2. Workforce & Team Management

Attendance & Roster Management: Monitor daily attendance, shift schedules, leaf tracking, and overtime arrangements for on-site staff.

Performance Tracking: Implement performance evaluations and help track team KPIs/points systems alongside department leads.

Conflict Resolution & Employee Relations: Act as the primary point of contact for employee grievances, ensuring a positive, fair, and collaborative work culture.

Policy Implementation: Maintain and update HR policies, Code of Conduct, and internal communication protocols.

3. Operations & Quality Auditing

Process Auditing: Conduct regular audits on studio workflows, sales/CRM response standards, and post-production turnarounds to ensure adherence to company guidelines.

Inventory & Asset Auditing: Manage periodic checks of high-value equipment, photography props, lighting setups, and wardrobe inventory to prevent loss or damage.

Data & CRM Verification: Audit data entries in the CRM and operational dashboards for accuracy, completeness, and timely task updates.

4. Facility & Vendor Management

Studio Operations: Oversee daily studio cleanliness, safety, hygiene standards, and atmosphere (crucial for baby and maternity clients).

Vendor & Supply Chain Relations: Coordinate with external vendors for studio upkeep, prop procurement, utility management, and routine equipment servicing.

Maintenance & Repair: Ensure prompt resolution of facility issues (electricity, air conditioning, plumbing, internet, printer/IT infrastructure).

Qualifications & Skills Required

Education: 10+2.

Experience: 2-5 years of experience in HR, office administration, or mid-level operations management (prior experience in retail, hospitality, media, or creative studios is highly desirable).

Strong Administrative Skills: Proven track record in managing hiring pipelines, staff scheduling, and facility maintenance.

High Attention to Detail: Experience conducting process, inventory, or operational audits.

Communication & Interpersonal Skills: Excellent verbal and written communication skills in English and local languages (English,Kannada,Hindi).

Tech-Savvy: Proficiency with Google Workspace (Sheets, Forms, Drive), HRMS/CRM tools, and scheduling applications.