Real Estate Sales Manager

GO-DIGITAL , Sales-As-A-Service(SaaS) Company for Real Estate Industry.

Expertise in the areas of Strategic Consulting, Sales-as-a-Service, Digital Marketing, Sales & Marketing, CRM, Partnership, Advisory, Investment Management.

Designation: Sales Manager

Department: Sales

Location: Bengaluru, Karnataka

Reporting To: Sales Operations Manager / Founder & CEO

Employment Type: Full-Time

Role Objective

SalesManager is responsible for generating and converting real-estate sales opportunities by effectively managing leads, understanding customer requirements, conducting project presentations and site visits, maintaining regular follow-ups, and closing bookings.

The Sales Manager will be expected to consistently achieve assigned monthly sales and revenue targets while delivering a professional customer experience.

Compensation Your compensation will be as follows:

Component - A

Fixed CTC- ₹ 3,00,000 per annum

Fuel Conveyance - ₹ 3,000/- per month Other Compensation - B

Performance Incentive _ As per company incentive structure Other Benefits_As applicable

Key Responsibilities of Sales Manager

A. Lead Management

Receive and respond to leads assigned by the Company.

Contact new leads within the prescribed response time.

Understand customer requirements, budget, location preference, property type, and purchase timeline.

Qualify leads based on genuine buying potential.

Maintain complete and accurate customer information in the CRM.

Follow up systematically with prospects until closure or disqualification.

Generate referrals and new leads through personal networking and professional channels.

B. Customer Engagement

Build strong relationships with prospective customers.

Understand the customer's investment or end-use requirements.

Provide accurate information regarding projects, specifications, pricing, payment plans, amenities, and location.

Address customer questions and objections professionally.

Maintain regular communication through calls, WhatsApp, email, and other approved channels.

C. Site Visits

Schedule and coordinate site visits with qualified prospects.

Confirm appointments with customers before the visit.

Ensure customers receive a professional site-visit experience.

Conduct project presentations and explain key project features and benefits. Record site-visit outcomes and next steps in the CRM.

Follow up with customers immediately after the site visit.

D. Sales Conversion

Convert qualified leads into site visits and site visits into bookings.

Present suitable property options based on customer requirements.

Handle customer objections and negotiate within approved Company guidelines.

Coordinate with the Sales Operations Manager /Founder & CEO and developer/project team during negotiations.

Drive customers towards booking and closure.

Ensure all booking-related documentation is completed correctly.

E. Follow-Up & Pipeline Management

Maintain an active pipeline of prospective customers. Follow up consistently based on customer buying timelines. Maintain daily, weekly, and monthly follow-up schedules. Prioritize high-intent prospects.

Update lead status and next action in the CRM.

Ensure no qualified lead remains unattended.

F. Sales Reporting

The Sales Agent must maintain accurate daily sales reports, including: Number of leads received

Leads contacted

Qualified leads

Calls completed Appointments scheduled Site Visits conducted Follow-ups completed Negotiations in progress Bookings achieved Revenue generated

Lost / inactive leads Future opportunities

Daily and weekly reports must be submitted as per the Company's reporting process. Performance KPIs

Performance will primarily be evaluated on:

KPI Vs. Measurement

Lead Response - Speed and quality of response

Lead Qualification - Qualified opportunities generated Calls / Follow-ups - Daily activity

Site Visits - Qualified visits generated

Conversion Rate - Lead → Site Visit → Booking

Sales Revenue - Monthly booking value

Target Achievement - Monthly / quarterly target

Pipeline - Value and quality of active pipeline

CRM Discipline- Accuracy and timely updates

Customer Experience- Customer feedback & service quality

Key Performance Indicators (KPIs)

Your performance will primarily be evaluated based on: Sales Manager productivity

Lead-to-site-visit conversion

Site-visit-to-booking conversion

Revenue / booking targets

Lead response and follow-up efficiency

CRM data accuracy and compliance

Sales pipeline quality

Team productivity and discipline

Achievement of monthly and quarterly business targets Timely and accurate sales reporting

The Company may revise KPIs from time to time based on business requirements.

4. Professional Standards

The Sales Manager shall:

Maintain professional communication with customers.

Provide only accurate and authorized information.

Never make unauthorized commitments regarding pricing, discounts, returns, possession, approvals, or project specifications.

Follow the Company's sales process and code of conduct.

Protect customer information and Company data.

Maintain confidentiality of leads, customer databases, pricing, commercial terms, and internal information.

Maintain punctuality and professional conduct.

Represent MandateCo LLP and its developer partners professionally at all times.

5. CRM & Data Management

All customer interactions and sales activities must be recorded in the Company's designated CRM/system.

Every assigned lead is updated Call and conversation details are recorded. Site visits are updated.

Follow-up dates are maintained.

Lead status is accurate.

Booking information is updated promptly.

6. Coordination - The Sales Manager will coordinate with: Sales Operations Manager / Founder & CEO nt

Pre-sales / Inside Sales Team

Marketing Team

CRM / Operations Team

Developer Sales Team

Customer Relationship / Documentation Team to ensure smooth movement of prospects through the sales funnel.

7. Daily Sales Discipline - The Sales Agent is expected to follow a structured daily routine: Morning

Review new leads.

Prioritize hot and warm prospects. Plan calls and follow-ups.

Confirm scheduled site visits.

During the Day

Make prospecting and follow-up calls. Conduct customer meetings and site visits. Generate new opportunities.

Update CRM continuously.

End of Day

Update all lead statuses.

Record follow-up actions.

Report site visits and conversions. Prepare next-day follow-up plan.

8. Target Responsibility - The Sales Manager will be assigned individual sales targets by the Sales Operations Manager / Founder & CEO.

Targets may include:

Monthly booking target Revenue target Site-visit target

Lead conversion target Activity / call target Pipeline target

Failure to consistently meet performance expectations may result in a performance review and appropriate corrective action as per Company policy.

9. Career Growth

Subject to performance and business requirements, Sales Manager may progress through the following career path:

Sales Manager → Senior Sales Manager → Sales Operations Manager → Business Head

Career progression will be based on sales performance, leadership ability, consistency, customer management, and adherence to Company processes.

Probation

You will be on probation for a period of 3 months from your date of joining.

During the probation period, your performance, conduct, attendance, and suitability for the role will be evaluated.Based on satisfactory performance, your employment may be confirmed in writing by the Company.

Working Hours & Location

Your normal working location will be Bengaluru, Karnataka.

Your working hours will be as per the Company's operational requirements. As the role involves managing sales operations, you may be required to work beyond normal working hours when reasonably required for business activities.

Leave & Holidays

You will be entitled to leave, holidays, and other applicable benefits in accordance with the Company's policies as amended from time to time.

Confidentiality

During your employment, you may have access to confidential information relating to: Clients and real estate developers

Customer and lead databases

Sales pipelines

Pricing and commercial information Business strategies

Sales processes and SOPs

Financial information

CRM and technology systems

Employee and organizational information

You agree to maintain strict confidentiality and not disclose, copy, misuse, or share such information with any unauthorized person during or after your employment.