Ekah Logitech

Technical Support Executive

Ekah Logitech
Chandra Layout Extension, Bengaluru/Bangalore
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

26 applicants

26 applicants

Job Description

Job Title: Technical Support Executive – GPS & TelematicsCompany: Ekah Logitech Pvt Ltd (ektruck)

Job Location: Bengaluru

Department: Technical Support / Operations

Experience: 1–3 Years

Employment Type: Full-time

Job DescriptionWe are looking for a proactive and technically sound Technical Support Executive to manage customer support, troubleshooting and technical assistance for our GPS tracking, telematics and IoT-based solutions.

The candidate will be responsible for providing technical support to customers, coordinating with installation teams and ensuring smooth functioning of connected devices and software platforms.

  • Key ResponsibilitiesProvide technical support to customers for GPS tracking devices and telematics solutions.
  • Troubleshoot GPS connectivity, device installation, configuration and data transmission issues.
  • Monitor vehicle tracking devices and ensure proper data availability on the platform.
  • Coordinate with field installation teams, vendors and customers for issue resolution.
  • Assist customers in using the ektruck tracking platform and its features.
  • Handle customer queries through phone, email and WhatsApp.
  • Maintain records of technical complaints, resolutions and service requests.
  • Escalate complex technical issues to the development and product teams.
  • Conduct basic testing and validation of GPS devices and other IoT products.
  • Skills & QualificationsDiploma / B.E. / B.Tech in Electronics, ECE, Electrical, Computer Science or IT.
  • 1–3 years of experience in technical support, GPS tracking, telecom or IoT solutions.
  • Basic knowledge of GPS devices, SIM cards, GSM/GPRS and vehicle tracking systems.
  • Familiarity with computers, MS Excel and web-based applications.
  • Good troubleshooting and problem-solving skills.
  • Good communication skills and customer-handling ability.
  • Willingness to coordinate with field teams whenever required.
  • Preferred SkillsExperience with GPS tracking devices and fleet management systems.
  • Knowledge of vehicle telematics, AIS-140 and IoT devices.
  • Basic understanding of networking and mobile communication technologies.
  • What We OfferOpportunity to work with emerging GPS, IoT and AI-powered logistics technologies.
  • Exposure to multiple telematics and fleet management solutions.
  • Learning and career growth opportunities in a technology-driven organisation.

Interested candidates can apply through Apna.

Job role

Work location
Work location239, 10th Cross Road, Nrupathunga Nagar, NGEF Layout, Stage 2, Naagarabhaavi, Bengaluru, Karnataka, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationDiploma
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Tamil, Hindi
Gender
GenderMale

About company

Name
NameEkah Logitech
Address
Address239, 10th Cross Road, Nrupathunga Nagar, NGEF Layout, Stage 2, Naagarabhaavi, Bengaluru, Karnataka, India
Job posted by Ekah Logitech

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 Nov 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!