Training Supervisor
HDB Financial Services LimitedFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 26 Oct 2026 - 09 Nov 2026 | Time: 10.00 am - 04.00 pm...
7 applicants
Benefits include: Annual Bonus, PF, Flexible Working Hours, Health Insurance
Job Description
The Training Supervisor is responsible for designing, delivering, and evaluating training programs for collection agents. This role ensures that staff are equipped with the necessary skills, compliance knowledge, and communication techniques to optimize recovery rates and maintain customer satisfaction.
Key ResponsibilitiesDevelop and implement onboarding and refresher training programs for collection agents.
Conduct needs assessments to identify skill gaps and training requirements.
Deliver training sessions on collection strategies, negotiation techniques, compliance, and CRM tools.
Monitor trainee performance and provide coaching to improve effectiveness.
Collaborate with operations and compliance teams to ensure training aligns with regulatory standards.
Maintain training records and generate reports on training effectiveness and agent performance.
Update training materials regularly to reflect changes in policies, systems, or client requirements.
Mentor and support trainers and team leads in delivering consistent coaching.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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