Application Support Engineer
Accenture India Private Limited
Work from Office
Full Time
Min. 7 yearsJob Description
Application Support Engineer
Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Integration Cloud Service (ICS)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: AI Powered Tech Talent Senior Engineer / Specialist for Oracle Oracle Integration Cloud Service (ICS) with AI-first mindset to accelerate business outcomes by enabling **embedded Oracle AI Ready** in day-to-day workflows.
Key responsibilities:
- Enable and operationalize embedded Oracle AI capabilities relevant to Oracle Integration Cloud Service (ICS) workflows (configuration, security, role controls, and adoption).
- Run use-case discovery workshops and map business pain points to Oracle product AI features define value KPIs and adoption metrics.
- Implement Oracle AI governance inside the application: access controls, auditability, human-in-the-loop approvals, and responsible-use guardrails.
- Extend Oracle screens/processes safely using supported extensions/APIs so AI outputs land in the right workflow state (no breaking compliance).
- Deliver rollout playbooks: pilot - phased deployment - training and hypercare, with measurable productivity / cycle-time improvements.
Professional & Technical skills:
- Deep hands-on with Oracle Integration Cloud Service (ICS)
- Oracle security/roles and workflow states configuration and feature enablement
- Integration basics (APIs, events, OIC where applicable) and testing mindset
- Prompt/template assets where supported telemetry, audit logs, and KPI tracking
Additional information: Experience aligned to level level strong stakeholder management and delivery discipline.
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