BCM Consultant

Job Purpose and Impact

The Senior Consultant, Business Resiliency leads complex business and technology resiliency work across the business impact analysis (BIA), business continuity plan (BCP), disaster recovery plan (DRP), testing, Fusion, data, reporting and automation lifecycle. The role combines senior-level resiliency consulting with product and process ownership and translates business recovery requirements into governed, testable and measurable recovery outcomes. This position supports recurring enterprise operations, long-term product knowledge, testing and governance cycles, and a multi-year modernization roadmap.

Key Accountabilities

• BIA, BCP & DRP GOVERNANCE: Leads complex BIA, BCP and DRP reviews and resolves recovery requirement, ownership, dependency and approval issues.
• RESILIENCY REQUIREMENTS: Guides business coordinators, application owners, technology teams, managed service providers and subject matter experts through resiliency requirements and risk-based priorities.
• TESTING & RECOVERY: Leads complex tabletop and technical recovery test preparation, execution, evidence findings and remediation follow-up.
• FUSION PRODUCT & PROCESS OWNERSHIP: Serves as a senior Fusion product and process resource for workflow design, business rules, approval logic, reporting dependencies, enhancements and complex troubleshooting.
• KNOWLEDGE MANAGEMENT: Retains and transfers institutional knowledge about Fusion configuration, platform limitations, historical design decisions and resiliency-specific operating requirements.
• REPORTING & DATA QUALITY: Leads reporting design and metric logic, data reconciliation, and resolution of complex source-data issues.
• AI-ASSISTED AUTOMATION GOVERNANCE: Defines requirements, guardrails and validation controls for AI-assisted DRP review, approval, reporting and data-quality automation.
• AUTOMATION CONTROLS: Ensures AI agents and automated workflows are tested, monitored and governed before manual controls are reduced.
• STAKEHOLDER ENGAGEMENT: Leads assigned India, Asia Pacific and global stakeholder engagements and provides escalation support.
• TEAM LEADERSHIP & IMPROVEMENT: Mentors team members, coordinates cross-coverage and converts recurring operational issues into scalable improvements.

Qualifications

• Total requirement of 4 years of relevant work experience in Business Continuity Management. Typically reflects 6 years or more of total experience.