Customer Sales Manager
Larsen & Toubro LtdJob Description
Customer Sales Manager
Business Unit: EPS Mobility
Role: Customer Sales Manager
The Customer Sales Manager is responsible for leading all customer-related activities across product group for India.
Key Responsibilities:
- Develop and execute regional sales and account strategies aligned with business objectives.
- Drive sales growth, profitability, market share, and achievement of annual business targets across the portfolio.
- Lead customer acquisition activities and expand market presence through OEMs & partners.
- Own end-to-end customer relationship management, including business development, commercial negotiations, escalations, and long-term account growth.
- Manage key customer accounts, build strategic partnerships, and develop joint business plans to drive sustainable growth.
- Identify new business opportunities, emerging market trends, and competitive developments to strengthen market position.
- Drive commercial excellence through pricing, profitability improvement, contract negotiations, and realization of approved price increases.
- Ensure seamless coordination with engineering, program management, supply chain, finance, marketing, and operations teams for successful business execution.
- Lead customer reviews, business planning discussions, and regular executive engagement meetings.
- Oversee sales forecasting, opportunity pipeline management, demand planning, and business performance tracking.
- Ensure timely collections, overdue management, and adherence to commercial policies and contractual obligations.
- Lead, coach, and develop sales teams to enhance customer engagement, business development effectiveness, and commercial capability.
- Plan and coordinate customer events, product demonstrations, trade shows, and marketing activities to improve customer connect and brand visibility.
- Ensure superior customer satisfaction by proactively addressing concerns, managing escalations, and delivering exceptional service levels.
Qualifications:
- Bachelor’s or Master’s degree in Engineering, Business Administration or related field.
- 6–10 years of experience in business development, sales, or key account management within the automotive Tier 1 environment.
- Strong analytical skills with proficiency in Excel, Power/Tableau and data driven decision making
- Strong understanding of automotive systems and manufacturing processes.
- Excellent negotiation, communication and presentation skills.
- Ability to travel domestically and internationally as required.
- Strategic and analytical thinking
- Strong interpersonal and influencing skills
- Cross-functional collaboration
- Results-oriented and proactive with high level of professionalism and integrity
L&T Company Overview / About Us:
L&T is a USD 30 billion Indian multinational engaged in EPC Projects, Hi-Tech Manufacturing, and Services, operating across multiple geographies. A strong, customer–focussed approach and the constant quest for top-class quality have enabled L&T to attain and sustain leadership in its major lines of business for eight decades.
Given L&T’s capability in strategic electronics and leveraging its foray into semiconductor design and well-established capabilities in L&T Technology Services, the business is expanding its offerings to cover industrial electronic modules, products and systems in critical sectors of Power Electronics, Automotive Electronics, Industrial Robotics & Automation, Communication Platforms and Electronic Systems Design & Manufacturing (ESDM). The focus products under Automotive Electronics are ADAS, Electrification & Connectivity related products.
Job role
Job requirements
About company
Similar jobs you can apply for
MarketingMarketing Associate
Krayons Entertainment Private Limited
Telecalling Executive
KreditBeeProcess Improvement & Adherence
Nobroker Technologies Solutions Private Limited
Sales & Marketing Executive
Liyra ConsultingCustomer Relationship Executive
Finarva Private Limited
Sales Executive
Arjunaa JewellersYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 6 to 10 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!