Customs Support Clerk

Customs Support Clerk

Job Description

Your Responsibilities:
The Customs Support and Data Specialist is responsible for:

• Ensuring the accuracy, integrity, and compliance of customs-related data.
• Ensuring the maintenance of high-quality data standards, facilitating smooth international trade operations
• Ensuring adherence to regulatory requirements.
• Providing support to the CETC team as the first point of contact for all customs queries where they will help to answer questions or direct them to the correct resource including but not limited to classification requests, intercompany approval requests, FTA questions and advisory questions.
• Working with CETC team members to ensure process documents are maintained.
• The Customs Support Clerk provides day-to-day operational support to the Customs, Excise and Trade Compliance Team by triaging and “housecleaning” incoming requests, maintaining accurate records, tracking requests to conclusion, support preparation of trackers, reports, and basic SLA/aging dashboards and ensuring documentation is complete, compliant, and audit ready.
• This role is the backbone of queue hygiene, on time response, and data quality across customs activities. In addition, the role serves as the first point of contact for customs queries where they will help to answer questions or direct them to the correct resource. This role contributes to the accuracy, integrity and compliance of customs related data and process documentation.

Your Profile:

• 1–3 years of experience in customs, logistics, or data entry roles.
• Familiarity with customs data and regulatory requirements.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel and data management systems.
• Excellent communication and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in English

Preferred Skills:

• Experience with SAP, GTS
• Knowledge of process mapping
• Experience with SNOW ticket system
• German, Portuguese or Spanish a plus

City

Bengaluru

State

Karnataka

Location Country

India

Experience Level

Mid Level