Telecalling Executive

A telecaller plays a crucial role in promoting and selling School ERP (Enterprise Resource Planning) software to educational institutions. Here's a job description for a telecaller in the context of School ERP software:

Job Title: Telecaller - School ERP Software Sales

Job Description:

Job Summary: As a Telecaller specializing in School ERP Software Sales, you will be responsible for reaching out to schools, colleges, and educational institutions to promote and sell our ERP software solutions. Your goal is to generate leads, build client relationships, and close deals to achieve sales targets.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers (school administrators, principals, IT heads) to introduce our School ERP software.
2. Product Knowledge: Develop a deep understanding of our School ERP software's features, benefits, and applications.
3. Lead Generation: Identify and qualify potential leads by gathering essential information, such as the institution's needs, budget, and decision-making process.
4. Product Presentation: Deliver compelling presentations and demonstrations of the School ERP software, showcasing how it can streamline administrative tasks and enhance the educational experience.
5. Customized Solutions: Understand the unique requirements of each educational institution and offer tailored solutions that meet their needs.
6. Follow-Up: Maintain regular follow-up with leads, nurturing them through the sales funnel until closure.
7. Negotiation: Negotiate terms and pricing with prospective customers to ensure a win-win agreement.
8. Documentation: Prepare and maintain accurate records of customer interactions, leads, and sales transactions in the CRM (Customer Relationship Management) system.
9. Market Research: Stay updated on industry trends, competitors, and the latest features in School ERP software to effectively position our product in the market.
10. Achieve Sales Targets: Consistently meet or exceed monthly and quarterly sales targets.
11. Feedback: Provide feedback to the sales and product development teams regarding customer needs and preferences.

Requirements:

• Proven experience as a telecaller or sales representative.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Basic understanding of School ERP software or a willingness to learn.
• Ability to work independently and as part of a team.
• Goal-oriented with a passion for sales and customer satisfaction.
• Proficiency in using CRM software and other sales tools.

Education: A bachelor's degree in business, marketing, or a related field is preferred but not always mandatory. Relevant sales and telecalling experience can also be considered.

Note: The specific requirements and responsibilities may vary depending on the company and the complexity of the School ERP software being sold. This job description serves as a general guideline for the role of a telecaller in School ERP software sales.