Hub Manager
ShadowfaxFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
25 applicants
Benefits include: Overtime Pay, PF, Travel Allowance (TA), Health Insurance
Job Description
Roles & Responsibilities:Rider ManagementProviding training to rider partners & groomingConducting huddle for rider partners on daily basisManaging & monitoring the performance of each rider to improve their performanceHandling rider escalations like- Payout issue, Customer issue, Fraud, Police casesTo drive discipline of the safety & hygiene of rider partnersWorkforce ManagementRider Attrition & attendance managementManaging the performance of TLs in hub- providing feedback & inputs for improvementEnsure Career Progression for the TLs working in your hubResponsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etcManaging & clearance of pendency shipments present in the hubResponsible to delivery shipments within TAT- D0, D1, D2, 6+DInventory ReconciliationCheck the dashboard frequently for reconciliation of shipments done by TLsEnsure 100% Inventory Reconciliation on daily basisIdentify the short or excess shipments in the hubTake action on any kind of fraud or theft of shipmentHub Layout ManagementBifurcation of the hub according to the hub activitiesImplementation of 5S in hub for maintaining the hub layoutEnsuring that FIFO is done in a designated spaceDesignated space of internet, housekeeping, stationery, shipments & inventoryMaintaining good relationship with the owners & neighborsEscalation ManagementManaging the LH/DC volume & vehicle escalationsResolving Rider Payout issueIT, stationery, inventory issue to be managedManaging the escalations raised against the hiringCustomer Escalation management within TATCCTV footage to be shared with the DC team for short/excess shipmentSharing call recordings for MDND casesOperational ExcellenceCash Management (Petty Cash & COD)Loss Management (Damage/Product Swap/Potential Loss)Hub Open House Activity (Weekly or Monthly)Reducing the fake remarksClosure of MDND casesControl on Delivered to cancel shipmentsDaily reconciliation & depositing of COD amount
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You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed 10th or Below 10th degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Amritsar to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Amritsar at apna.
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The last date to apply for this job is 17 Nov 2026. For more details, download apna app and find Full Time jobs in Amritsar . Through apna, you can find jobs in 64 cities across India. Join NOW!