Logistics Executive

Role Overview

We are looking for a detail-oriented and organised Logistics Executive to manage day-to-day order processing, dispatch operations, shipment tracking and coordination with logistics partners, ensuring timely and efficient delivery of customer orders.

Key Responsibilities

- Manage daily order processing, packing coordination and dispatches.

- Coordinate with courier companies and logistics partners for pickups and deliveries.

- Generate shipping labels, invoices and other dispatch-related documents.

- Track shipments and proactively follow up on delayed or undelivered orders.

- Coordinate with logistics partners for NDRs, RTOs, returns and replacements.

- Maintain dispatch records and update order status in the system.

- Coordinate with warehouse and internal teams to ensure timely order fulfilment.

- Monitor logistics costs and help improve delivery efficiency.

Preferred Qualifications

- Good communication and coordination skills.

- Experience in e-commerce logistics, warehouse operations or dispatch management preferred.

- Familiarity with courier platforms, Shiprocket, Delhivery and Amazon Seller Central is an advantage.

- Strong attention to detail and ability to manage multiple orders simultaneously.