Customer Relationship Officer

Job Description – Telecaller

Company: Allfin Solutions

Location: Anna Salai, Chennai

Position: Telecaller

Employment Type: Full-Time

Job Responsibilitiesl:

• Make outbound calls to prospective customers and generate leads.
• Explain our car loan, used car loan, commercial vehicle loan, and other financial services to customers.
• Follow up with leads and maintain regular communication with customers.
• Understand customer requirements and provide suitable loan-related information.
• Coordinate with the sales team for lead conversion and document collection.
• Maintain daily call records and update lead status.
• Handle customer queries professionally and provide timely responses.
• Achieve assigned daily and monthly calling and lead-generation targets.

Requirements:

• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Basic knowledge of Tamil and English.
• Positive attitude and willingness to learn.
• Ability to work towards targets.
• Candidates with telecalling, sales, banking, finance, or customer-service experience will be preferred.
• What We OfferCompetitive salary.
• Performance-based incentives.
• Training and guidance.
• Growth and career-development opportunities.
• Supportive work environment.

Interested candidates can apply with their updated resume.