Yulu Bikes Pvt. Ltd.

Control Room Executive

Yulu Bikes Pvt. Ltd.
Arumbakkam, Chennai
₹20,000 - ₹24,000 monthly

Fixed

₹20,000 - ₹24,000

Earning Potential

₹24,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 80% candidates in last 1 days

5 applicants

5 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Control Room Executive – Job Description


Handle customer queries and complaints through phone, chat, email, and other

support channels.


Provide accurate information regarding Yulu bikes, rides, subscriptions, payments,

refunds, and app-related issues.


Resolve customer complaints promptly while maintaining a high level of customer

satisfaction.


Coordinate with field operations and maintenance teams to resolve vehicle, battery,

parking, and service-related issues.


Escalate critical or unresolved customer issues to the appropriate team.


Monitor and follow up on open complaints until resolution.


Identify recurring customer issues and share feedback with relevant teams for

process improvement.


Assist customers with app, account, payment, and ride-related concerns.


Follow company policies, SOPs, and customer service quality standards.


Maintain professionalism and empathy while dealing with difficult or dissatisfied Customers

Job role

Work location
Work locationYC complete address : No. 22(23), Dr. Radhakrishna Nagar, Arumbakkam, Chennai – 600016. CLuster Name :Chennai Central Arumbakkam, Chennai
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice / Chat
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsBlended process, Domestic BPO, Hindi knowledge, Voice Process
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameYulu Bikes Pvt. Ltd.
Address
AddressYC complete address : No. 22(23), Dr. Radhakrishna Nagar, Arumbakkam, Chennai – 600016. CLuster Name :Chennai Central Arumbakkam, Chennai
Job posted by Yulu Bikes Pvt. Ltd.

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You can expect a minimum salary of 20,000 INR and can go up to 24,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 15 Oct 2026. For more details, download apna app and find Night Shift jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!