Customer Care Executive
Protalk SolutionsFixed
₹15,000 - ₹20,000
Average Incentives*
₹2,000
Earning Potential
₹22,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
2 applicants
Benefits include: Flexible Working Hours
Job Description
Job Description – Customer Care Executive (Collection Process)
Company
Protalk Solutions Pvt. Ltd.
Position
Customer Care Executive – Collection Process
Language Requirement
- Kannada: 50 Vacancies
- Telugu: 40 Vacancies
- Candidates must have excellent verbal communication skills in Kannada or Telugu.
- Basic knowledge of English/Hindi will be an added advantage.
Salary
Language| Fresher| Experienced
Telugu| ₹15,000 – ₹16,000/month| ₹17,000 – ₹18,000/month
Kannada| ₹17,000 – ₹18,000/month| ₹18,000 – ₹20,000/month
Key Responsibilities
- Handle customer calls related to the collection process.
- Communicate professionally with customers regarding pending payments and payment commitments.
- Follow up with customers through calls and maintain proper call records.
- Explain payment-related information clearly and resolve basic customer queries.
- Achieve assigned daily/monthly collection and calling targets.
- Maintain quality, productivity and compliance standards.
- Escalate complex customer issues to the appropriate team.
- Follow company policies, process guidelines and call-handling standards.
Eligibility
- 12th / Graduate candidates can apply.
- Freshers and experienced candidates are eligible.
- Strong command of Kannada or Telugu is mandatory.
- Good communication and convincing skills.
- Comfortable working in a target-oriented collection process.
- Candidates with prior BPO / Telecalling / Collection / Customer Care experience will have an advantage.
Shift & Working Days
- Shift: General Shift – 9:00 AM to 6:00 PM
- Week Off: Rotational
- Process: Collection Process
- Batch: Pilot Batch
Ideal Candidate
We are looking for candidates who are confident communicators, comfortable speaking with customers, and capable of handling payment-related conversations professionally while achieving assigned targets.
Vacancies
Total: 90 Positions
- Kannada – 50
- Telugu – 40
Location: Protalk Solutions, Perungudi, Chennai.
Interested pin me
Tejashwini Hr (8722012206)
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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