Front Desk Executive

Front Desk Executive:

We are seeking a professional and welcoming Front Desk Executive to join our team in the medical sector. As the first point of contact for patients and visitors, you will play a key role in providing excellent customer service and ensuring smooth front desk operations. If you have strong communication skills, a professional appearance, and enjoy interacting with people, we’d love to hear from you.

Key Responsibilities

• Greet and welcome patients, visitors, and vendors with a friendly and professional demeanor.
• Schedule and manage consultation appointments efficiently.
• Handle patient inquiries and provide guidance regarding services, appointments, and procedures.
• Maintain accurate records of patient visits and appointments.
• Address and resolve customer queries or escalate them to the appropriate department.
• Manage incoming calls, emails, and messages, and route them as required.
• Assist with administrative tasks such as data entry, filing, and maintaining documentation.
• Coordinate with healthcare professionals and support staff to ensure seamless operations.
• Required SkillsExcellent verbal and written communication skills.
• Friendly, approachable, and professional attitude.
• Well-groomed and presentable appearance.
• Strong multitasking and organizational abilities in a fast-paced environment.
• Proficiency in basic computer applications (e.g., MS Office).
• Ability to handle sensitive and confidential information with discretion.